What the job involves
As one of our customer sales consultants, you will be working in one of our Inbound Sales, Mortgage Sales or Outbound Sales departments. Full of drive, motivation and ambition, you will use your listening and sales skills to build a rapport with our customers, listen to their specific needs – which will always be unique to them – and then match them with a product that's right for them. These roles aren't about selling at any cost. They're about creating a relationship of trust and confidence and meeting customer's needs through the careful selection of personal finance products, whether it's a mortgage, loan or insurance.
What we expect from you
Enthusiasm and drive are needed as this is both a customer service and sales role. Communication and interpersonal skills are a must to build rapport with the customer. You will be working to time, volume and productivity targets within a competitive environment, whilst adhering to the risk, statutory and regulatory requirements that apply to the role.
What you can expect from us
You will receive a competitive salary as well as an individual quarterly performance bonus scheme based on sales, there will be the opportunity to progress in your role and increase your earnings. You will also be entitled to free shares, flexible benefits, colleague products and much, much, more. On top of this you’ll receive ongoing training with regular performance reviews and be kept up to date with all new products and procedures to make sure you are achieving your full potential.
Find out more about the roles in our Inbound Sales, Mortgage Sales and Outbound Sales departments.
