It’s all about service

The customer experience is at the heart of all of our businesses. We know how important it is that our customers feel valued every time they get in touch with us. That's why we strive for excellent customer service all the time – and that’s where you fit in.

Sales Professional - Leeds

Here you’ll maximise inbound telephone based sales opportunities through excellent customer service. Listening carefully and explaining product features and benefits clearly, you’ll build a rapport with the customer that promotes sales leads and resolve any concerns. Working to individual targets, you’ll actively contribute to the achievement of business targets.

Retention Professional - Leeds

Your positive and friendly nature will help us to maximise customer retention rates by providing excellent customer service. By explaining product features and benefits, you’ll win the trust of callers which will ultimately help you achieve targets and us to continue to grow and secure our position in the market. Your persuasive nature and flexible approach will be essential here.

Customer Service Professional - Copley (Halifax)

As a skilled communicator and negotiator, your speed and efficiency will help you to deal with all enquiries and correspondence relating to Halifax Home insurance policies. As you’d expect it is vital that you deliver excellent customer service at all times – your professionalism and eye for detail will help you to do that.

Claims Professional - Nottingham and Copley (Halifax)

Your professional nature will be essential as you quickly and efficiently help customers process claims for damage or loss to their property or belongings. Your ability to ask the right questions will mean you fully understand each individual claim, while your ability to make the right decision will help you proactively minimise and mitigate risk in our business.

Halifax and Bank of Scotland are members of the Lloyds Banking Group PLC