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Roles available in: Belfast, Leeds, Dunfermline, Dundee, Motherwell, Rosyth, Speke.
Within Bankings and Savings there are three different ways in which you can provide great customer service and enjoy equally great career prospects.
Bank Account
Here incoming calls from existing customers are dealt with in a first class fashion. This could be anything from paying bills, booking appointments with
their local branch, providing balances on current accounts, to transferring money overseas. Customers are also offered other beneficial products and are
kept up-to-date with our latest offers.
Savings
The UK's No 1 for Savings Division. This team take calls from customers with a wide range of queries from transferring funds to opening new accounts.
During a typical day they provide improved savings accounts, offer reviews, and promote other HBOS products.
Online
The likelihood is you will be using an online service to manage your money. So you’ll know how important it is to have a dedicated online team,
to help our customers with a wide range of queries. This could vary from helping set-up online access for the first time, educating customers on
how to make the most out of the online facility to promoting other products. Ensuring high quality lead generation is also a key role for this team.