Who we are

Our Retail Contact Centres are the heart of our business. All based in the UK, we have over 6000 colleagues handling millions of calls coming into the business every month. These calls cover our wide range of different products and can range from simple banking queries to mortgage sales, but whatever the nature of the call, one thing is always constant – outstanding customer service.

What does this mean for you? Well, we can offer the security of being part of one of the UK's largest financial institutions, a friendly environment, lots of training, development and support, and because of the size and scope of our business we can offer you a huge range of opportunities. And you’ll be well rewarded for your hard work, so whatever you’re looking for, you’ll find it at HBOS.


Halifax and Bank of Scotland are members of the Lloyds Banking Group PLC